Hi {{ first_name | default: there }},
We've been quiet since December, and that was deliberate.
We took January to figure out what we're actually building here. Turns out trying to fit everything into a weekly email was the problem. Some campaigns deserve more than three paragraphs wedged between subject line and unsubscribe button. Some rebrands need space to explain why they work instead of just showing you the before/after logo.
It's been a slog, but we're excited to finally launch a proper publication and brand new website.
The Thursday rundown stays—you still need to know what's happening. But now when something's worth digging into, we've got the room to actually dig in.
Full articles on the work that matters. Interviews with people making decisions, not just repeating what the press release said. Deep dives into how brands, culture, music, and sport all feed into why some ideas spread and others die in a conference room somewhere.
The goal: become the publication you actually read about creative and culture. Not the one you skim because someone forwarded it. The one that makes you sharper at spotting what works and why most brands keep getting it wrong.
Got something you want us to cover? Hit me: [email protected]
In today's issue:
Why brands that work everywhere now work nowhere
Equinox used AI slop to sell physical reality
Saint-Urbain branded Yoshi matcha liqueur without the clichés
Plus: Apple's $13 creative software bundle, ChatGPT adds ads, and why Liquid Death keeps winning
— Tom Mackay, Founder & Editor
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Why brands that work everywhere now work nowhere
There's a specific vertigo you get in modern business hotels, and it has nothing to do with the minibar prices. You wake up jet-lagged, stumble downstairs for coffee, and find yourself in a space that could exist anywhere, which means it exists nowhere.
Reclaimed wood tables salvaged from god knows what. Probably a Pinterest board. A Monstera plant doing its tropical abundance routine in a corner that's never seen real sunlight. Exposed filament bulbs casting that particular warm glow that says “we care about design” without committing to any actual design. The menu is set in some harmless sans-serif a committee decided wouldn't offend anyone in any market. Bon Iver plays at exactly the volume required to signal taste without demanding attention.
Austin? Shoreditch? Gentrified Bangkok? That Berlin coworking space where everyone's pivoting? You have absolutely no idea, and for a decade, that was supposed to be the point.
Kyle Chayka called this AirSpace. The internet didn't make the world more connected. It made it more same. Platforms like Airbnb and Instagram didn't celebrate local character. They steamrolled it into a single exportable aesthetic, replicable anywhere with a decent contractor and a West Elm budget.
But here's the thing about building a brand on placelessness. Eventually people notice they're nowhere.
The $50 Million Trust Deficit
The 2025 Edelman Trust Barometer shows trust in homegrown brands now outpaces foreign brands by 15 points globally. In Germany and Canada, that gap hits 30 points. You can burn $50 million on a global campaign and you're still starting with a 30-point trust deficit against some local competitor whose entire advantage is that they're actually from there.
For twenty years, global brands optimized for consistency. The pitch was simple. We're the same everywhere, and sameness is safety. But consistency stops being valuable when people actively crave difference. When sameness starts reading as cultural imperialism in a nice font.
The economics shifted. Most brands haven't noticed they're standing on air.


Equinox used AI slop to sell physical reality
Equinox opened 2026 with billboards of three-breasted AI women, Justin Trudeau on a stripper pole, and the Pope in a puffy jacket. All deliberately grotesque AI-generated imagery paired with real, sweaty humans and the line: "Question Everything But Yourself."
Angry Gods cataloged 1,750 internet tropes to build a campaign that makes you uncomfortable on purpose. The bet: AI fatigue has reached the point where showing people synthetic garbage makes them crave authenticity. Your body becomes the last verification system that can't be faked.
The teaser strategy required real conviction. Four days of posting disturbing AI videos with zero context. CMO Bindu Shah let people think the account was hacked before revealing the strategy on day five.
What makes it work: At $225/month with 95% retention, Equinox isn't competing for new members—they're validating existing ones. When critics attack, it reinforces members made the right choice.


Saint-Urbain branded Yoshi matcha liqueur without the clichés
Saint-Urbain launched the first premium matcha liqueur without faceplanting into cherry blossom cliché hell. No decorative kanji, no pagodas, no tourist gift shop moves. Just smart design that feels Japanese-influenced instead of Japanese-costumed.
The strategy: Americans embraced matcha as daily ritual. Japan loved jazz since WWII. Both cultures admiring each other for different reasons. Matcha preparation meets jazz improvisation—calm versus energy, control versus looseness. That tension powers the entire visual system.
The opaque green bottle reads almost ceramic with bold white label. You can spot it across a crowded bar. The wonky hand-drawn wordmark mixes caps and lowercase. The spiral device references the chasen whisk's motion without literally drawing a whisk.
Why it matters: PP Nikkei typeface is literally inspired by Japanese immigration to America. For a brand bridging Japanese tradition and New York nightlife, the choice carries actual meaning. Cultural respect and "works in a bar" aren't opposing forces—they're the same brief.


Apple wants to own your design workflow: Apple's new $13/month Creator Studio bundles Final Cut, Logic, and Pixelmator—undercutting Adobe by $57/month. But can ecosystem convenience beat years of muscle memory? 👉 Read the breakdown
X "fixed" Grok after countries banned it: Grok generated sexualized deepfakes until Malaysia, Indonesia, and California forced action. Now it's restricted to paid users. If you advertise on X, this is a board-level question. 👉 See the details
OpenAI turned your conversation into ad space: ChatGPT will start showing ads to free users "based on the topic of your current conversation." Sam Altman once called this "uniquely unsettling." Now it's essential. 👉 Read the announcement
Lenovo's leveling the playing field at World Cup 2026: Football AI Pro gives all 48 teams—from Germany to Curaçao—the same elite analytics. Innovation isn't about having the best tech; it's about changing who gets access. 👉 See the tech
Liquid Death and e.l.f. proved weird wins when you commit: Lip Embalms in mini death-metal cans, featuring Severed Lime flavor. Their second collab. Sold out in 45 minutes. Surface-level partnerships die; bold ones create culture. 👉 Watch the launch


Brand Matters is a publication by the team at Lento — a global creative agency for brands that refuse to blend in.
We work with ambitious companies on branding, design, web & digital, and video that breaks through the algorithm's boring cycle. Strategy over shortcuts. Craft over clicks.
If you're ready to level up your brand strategy, get in touch.




